Repairs · Guide

Solar panel isolator switches: what they do and when they fail

Every solar system has isolator switches. They let an engineer, or you in an emergency, disconnect the inverter safely. They sit on walls and in lofts for years, and when one fails it can stop your system earning, or worse.

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Safety

Safety first.

This guide covers what the AC and DC isolators do, how to tell if one is off, common faults, and where fuses and surge protectors fit in.

  • Don’t open an isolator, a fuse holder or any junction box, and don’t touch the cables from the panels.
  • The DC side stays live in daylight. Panels produce electricity whenever light falls on them and can’t be switched off. MCS guidance says DC isolator boxes should carry the warning “Danger – contains live parts during daylight”.
  • Burning smell, smoke or scorch marks: keep clear. Follow the emergency shutdown procedure on the label near your inverter only if it is safe to do so, then call an engineer. If there is any sign of fire, call 999.

What they do

What the AC and DC isolators do.

Your panels make direct current (DC). The inverter turns it into alternating current (AC) for your home. There is an isolator on each side of it.

  • The DC isolator disconnects the inverter from the panels. Under MCS guidance it must break both the positive and negative cables and be rated for the system’s DC voltage and current. It can be a separate switch next to the inverter or built into the inverter.
  • The AC isolator disconnects the inverter from your home’s supply. MCS guidance says it should show clear ON and OFF positions, be easy to get to and be able to be locked off.

Turning the DC isolator off doesn’t make the whole DC side safe. The cables between the panels and the switch stay live in daylight.

Where they are

Where to find them.

Look near the inverter first: in the loft, garage, utility room or on an outside wall. You will usually see:

  • a DC isolator beside or below the inverter, or a DC switch on the inverter itself;
  • an AC isolator next to the inverter, often a red-and-yellow rotary switch;
  • on some systems, a fused spur next to the inverter doing the AC isolator’s job;
  • a breaker for the solar circuit in your fuse board, labelled “solar”, “PV” or “inverter”.

Your handover paperwork should include a wiring diagram showing each isolator, and an emergency shutdown procedure.

Is it off?

How to tell if an isolator is off.

Each switch is marked with its ON and OFF positions, sometimes as I and O. Other clues: the inverter screen is blank in daylight or shows a grid fault, or the generation meter hasn’t moved on a bright day.

Electricians, roofers and meter fitters sometimes turn isolators off and forget them. If you find one off:

  1. Look for a padlock or a tag. If there is one, someone has locked it off on purpose. Leave it alone.
  2. Look for water, cracks or scorch marks. If you see any, leave it off and call us.
  3. If everything looks normal, switch it back on only by following the start-up order on your system’s label or in the inverter manual. Never force a stiff switch or open the cover.
  4. If the inverter still shows a fault, or a breaker trips, call an engineer.

For the other checks worth making, see solar panels not working?

Common faults

Common isolator faults.

Fires involving solar panels are rare. The government’s summary of a three-year BRE study says “the incidence of such fires is very low”: the 80 possible incidents BRE investigated were about 0.01% of UK installations. But DC isolators stood out. BRE found they “present the greatest fire risk”, causing approximately 30% of the incidents it recorded. Where the reason was known, it was usually poor installation.

  • Water getting in. Seven incidents involved water in DC isolators, all with cable glands facing upwards. In several cases more than one cable had been pushed through a gland made for one. On four installations, mounting holes had been drilled through the back of weatherproof boxes.
  • Loose terminals. Lab examination found loose terminals in at least three cases. BRE lists damp connections and loose screw terminals among the likely causes of arcing.
  • The wrong switch. Some isolators were under-rated for the voltage or current of the panels feeding them. BRE also warns that models originally designed for AC are unlikely to be reliable.
  • Sun and heat. The IET points out that a switch on a south-facing wall in direct sun gets hotter and takes more UV. A box only keeps water out while it stays sealed, so report a cover that is cracked, brittle or damaged.
  • Overheating. Solar Energy UK’s maintenance guidance includes checking for heat damage, discolouration and unusual smells.

Fuses and surge protection

Fuses and surge protectors.

“Solar panel fuse” can mean a few different things.

  • The breaker in your fuse board. If it has tripped, you can switch it back on once. If it trips again, leave it off and call an engineer.
  • A fused spur by the inverter. A fuse that blows is a sign of a fault, so don’t keep replacing it.
  • DC string fuses. MCS guidance says these are needed where several strings of panels are connected in parallel and a fault could push more current through a panel than it can take. In a single-string system a fuse wouldn’t operate anyway. Where fitted, they sit in a combiner box or the inverter. Never open either.
  • Surge protection devices. Most inverters have some surge protection built in, and some systems have separate devices too. Hager says most have an indicator window: green means it is protecting, red means it has reached the end of its life. Have a look after a lightning storm, and if you see red, call an engineer.

Engineer checks

What an engineer checks and replaces.

On a service or repair visit, our engineers:

  • check each isolator works and can be locked off;
  • make the system safe, then look inside DC isolators for overheating, moisture and loose terminals, as BRE recommends;
  • check terminals are tightened to the correct torque and the switch is rated for your system, as the IET advises;
  • check fuses and surge protectors are intact;
  • test the DC circuits and read the inverter’s fault log, which BRE notes can show minor issues before they become serious.

If an isolator is wet, damaged or wrongly rated, we replace it with a correctly rated switch. You get a clear written quote before any work starts.

Isolators, fuses and surge protectors are on the 21-point checklist for every maintenance visit. We repair systems fitted by any installer across England, Wales and Scotland. See solar panel repair, and for SolarEdge or Tigo systems, solar panel optimisers.

Sources: BRE National Solar Centre research on fire and solar PV systems for the government; IET; Solar Energy UK.

Questions

The things people ask before they ring.

Not answered here? Call 0800 156 0191, Monday to Friday, 9:00am–5:00pm.

Where is the isolator switch for my solar panels?

Usually next to the inverter, in the loft, garage, utility room or on an outside wall. There is normally a DC isolator between the panels and the inverter, sometimes built into it, and an AC isolator between the inverter and your fuse board.

Can I turn my solar panels off at the isolator?

Only by following the shutdown procedure on the label near your inverter. Even then, the cables from the roof stay live in daylight, so switching off doesn’t make the system safe to work on.

Why is there water in my solar isolator?

Usually because of how it was fitted. BRE found water getting in through cable glands on top of the box, glands holding more than one cable, and holes drilled through the back. Water can lead to arcing, so leave it alone and call an engineer.

Do solar panels have a fuse?

The solar circuit is protected at your fuse board, and some systems have a fused spur next to the inverter. Systems with several strings of panels in parallel may also have DC string fuses. A fuse or breaker that keeps going is a sign of a fault, so call an engineer.

Ready when you are

Isolator tripping, wet or scorched?

We’ll call you back to talk it through, and you get a clear written quote before any work starts. Mon–Fri 9:00am–5:00pm.